What is a community fridge?

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A community fridge is a free food source maintained and used by the community it serves.​

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Who runs NOCF? Where is the headquarters?

 

NOCF is run by the New Orleans community at large and anyone who wishes to be involved in taking care of the fridges. This website is a central information point for anyone who cares to be part of the effort. NOCF does not have a headquarters or a central location.

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Who can take from a fridge?

 

Anyone in need of food for any reason may use any fridge as a resource. With that in mind, please be conscious of the needs of others. Do not take more than you need. 

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Who can stock a fridge?

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Anyone can stock a fridge at any time according to these CDC guidelines and the guidelines on this page.

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You do not need to contact anyone before stocking a fridge. 

 

If you have a question about how to stock a fridge, please click here. 

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What can the fridges be stocked with?

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Fridges are always looking for :

    - fresh produce in good condition

    - dated and labeled pre-prepared meals (homemade or store-bought)

    - unopened non-perishables & canned goods

    - unopened drinks

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Fridges DO NOT accept:

    - raw meat of any kind

    - eggs without dates

    - rotten or otherwise dangerous foods

    -large trays of food (please box into individual portions)

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If a fridge is full or not functioning properly, please do not leave your fresh or non-perishable donation! Check out other fridge locations to see if there is another fridge close by but also see if you can offer to an encampment or someone else that might need food in the city. If you can’t do this, please keep the food until a donation is needed.

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How often do fridges need to be stocked?

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Food turnover rates are high and fridges are typically filled and emptied a number of times daily.  When you show up to a fridge someone may already be waiting there for food. 

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Is there a way to see when donations are dropped at a fridge or when a fridge is empty?​

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We do have a Facebook page 'NOLA Fridges (NOCF) - Community' where community members can update when they fill a fridge, want to list a fridge's contents, or notice when a fridge needs some love. Posts in this group do not guarantee a fridge's status, but can act as a guide to what's available.

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If a fridge has been reported as non-functional or missing, you can find which fridges are 'out of order' on the locations page.

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Can I make homemade meals to share?

 

Yes! When doing so, please wear a mask and gloves while preparing meals, and adhere to CDC guidelines for safe food preparation and storage (http://cdc.gov/foodsafety). Additionally use a permanent marker or sticker to date when the food was prepared. 

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What about food handling precautions? Is sharing homemade food with the public legal?​

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For more information about the legality of donating food to the public, please see Louisiana Food Waste Policy and the  Bill Emerson Good Samaritan Act (http://www.usda.gov).

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Who is responsible for keeping fridges clean?

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Routine cleaning of NOCF fridges is a community effort that is taken on by anyone who wishes to participate. When you drop food please also wipe down the fridge and take some time to clean!

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I want to Volunteer. Who do I Contact?

 

Taking care of our fridges and community is a group effort.  Feel free to get involved in ways that feel right to you.  Volunteering can mean cooking food for the fridges, buying food for the fridges and dropping it off, organizing a food drive or benefit for the fridges or cleaning or beautifying the fridges.  

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I would like my organization to partner with NOCF.  How can we do this?

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NOCF is managed by the New Orleans community at large. As a community member, you are already our partner if you wish to be.  ​

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I am a student doing a class project / community service. Can someone sign my paperwork and/or supervise me?

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NOCF is not an organization or non-profit, but rather a community effort and mutual-aid movement. We apologize, but are no representatives or managers to do this for you.

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I visited a fridge to donate and/or get food and found it broken or missing. Who can I tell?

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If you are a community member and you are aware of a fridge that needs maintenance, please report it to the NOCF Facebook Community Page. 

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Members of my community are abusing the local fridge/fridge area. What can I do?

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If you feel that someone is interacting with a fridge in a way that is not in line with the intentions of a community fridge as outlined here on the NOCF website, please be sure to check your biases first. Then, check in with your immediate local community to find solutions that address the root of your concern.

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NOCF unequivocally does not support the intervention of law enforcement or aggressive policing of each other.

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I want to start a new fridge in New Orleans. What do I need to do?

 

At this time, we are not able to help facilitate the initiation of a new fridges in the Greater New Orleans area but don't let that stop you!  Any homeworner or local oragnization is able to start a fridge if they want to.  Please refer to our locations page for current fridge locations. If you're interested in getting involved with a current fridge, please see how here.  When your fridge is up and running please reach out to the NOCF Community Facebook page so you can be added to the fridge list. 

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Can I host a fridge without NOCF?

 

Yes! NOCF is not necessary for you to take community care into your own hands. You are welcome to do your research on best practices and host a fridge independently.  We can always add your fridge to the map. 

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If you are interested in starting your own community fridge, we recommend the following:

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    - thorough research on best practices and models for growing a network of community fridges 

    - thoughtfulness regarding your intentions for setting up a fridge 

    - detailed communication with the community where you plan to start a fridge 

    - an open mindset free from judgement of those who may have different circumstances from your own

    - an ability to do the work necessary to follow through with your plan and promises

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Mashable also offers a nice guide - https://mashable.com/article/how-to-get-involved-community-fridge

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I have a fridge to donate. Who do I contact?

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Current fridges may need replacement from time to time. Please reach out via the contact page if you have a clean, working fridge that you'd like to donate. We also recommend visiting mutual aid Facebook pages and offering fridges there. 

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Can I donate money to NOCF?

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NOCF is no longer accepting cash donations.  Please see our attached list of places to donate to directly.  

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In the past  NOCF had received donations from the community. These funds were used to purchase and repair fridges, cover operating costs for hosts, shelter buildouts, moving fridges, painting fridges.  paying BIPOC chefs to cook for the fridges, to directly buy food and supplies for the fridges and to help community members with cash donations for food purchases. 

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I own a restaurant or grocery store and want to make regular food donations. Can you do pick ups?

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Depends. NOCF works with several business that donate regularly. If you are a business that would like to donate food, please use the contact form to get in touch.  We will try and match you with volunteers who can pick up food donations. 

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I have a question that's not answered here. How can I contact the NOCF community?

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NOCF has a contact form linked at the top of this page.

 

Please use the contact form ONLY if you:

 

a) are reporting a missing or broken fridge

b) are a fridge host who needs help with repairs or other host matters

c) have a clean working fridge to donate

d) you are a grocery store or restaurant wanting to donate

e) you have other ideas or thoughts!

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If the above situations do not apply to you, please do not fill out the contact form. NOCF is run by the New Orleans community and does not have designated leaders or representatives. If you have an unaddressed issue, it is suggested that you familiarize yourself with the community surrounding the fridge(s) you have questions about and address your concerns to those involved.

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